I truly learned most to be a real counselor from working with survivors of the Mental Health System. They would not buy any of my patterned unaware attempts to “treat”/”help” them. (One doesn’t need to be in RC to understand this: Why I Quit Being a Therapist.)
Just Assist
You can only bother or assist, not “save” the client.
Instead of our judgment of the client, what is needed are our respect and trust in them and trust in the process of healing past hurts. When we run out of patience, we can pretend to be patient. The client won’t mind.
As I mentioned before, us having intelligent thoughts while the client discharges is good. They prevent us from getting bored. But they are not to bother the client. The first rule is to have respect for the client’s work.
If we get to do anything specific (besides the general mode of paying loving warm attention with relaxed high expectations) we will still only have assisted the client slightly. The client must be and is the hero of the session. That’s what Harvey believed and always demonstrated – even while he was not timid and was holding that he was the best counselor in the world.
Harvey defined as a session, two intelligences thinking about the reemergence of one. He taught that counseling works best when the client is the expert. Therefore, anything that smells of the counselor trying to manipulate, being arrogance or knowing-better this is not RC. The client is not “off the deep end.” Even if we see something real that our client seems to miss, the client knows so much more about their position than we.
So, how to supply one’s thinking as counselor? A safe way I found is to ask the client if one can say something (after waiting a bit – and a bit more) and sharing one’s thinking. Much like in a Think and Listen.
Last but not least, some respect for discharging would be good. Tears are not a sign of someone being confused. Sometimes, we as counselors would start crying if we really would give our best loving attention or say our best directions or thoughts to our client. Then don’t stop your own tears. They may even inspire or move your client. Don’t try to cry – that is clienting. But also don’t block your tears – that’s dramatizing – even when it gets unnoticed. Know that your tears are not “about their pain.” Everyone can only cry their own tears. But isn’t it moving when your counselor loves you so much that s/he’s willing to discard their own comfort in order to be there for you the most? In any case, try to cry softer than your client.
The Real RC
Here come some different levels of RC as it developed over the years.
I leave out if the client discharged. You may fill that in yourself.
“It’s cold today. I put on an extra sweater. I hate cold winds.”
“….”
“It reminds me of when I was little. My parents never noticed when I was cold ….”
“It’s cold today. I put on an extra sweater. I hate cold winds.”
“Say again: ‘I hate cold winds.'”
“I hate cold winds.”
“Again!”
“It’s cold today. I put on an extra sweater. I hate cold winds.”
“Say: ‘I love cold winds a little bit.'”
“I love cold winds a little bit.”
“Say: ‘I completely love cold winds.'”
“I completely love cold winds.”
- “New” RC (For the last 38 years – Benign Reality, Focus Away From Distress)
“It’s cold today. I put on an extra sweater. I hate cold winds.”
“Say: ‘I so enjoy my sweater.'”
“I so enjoy my sweater.”
“Say: ‘I’m glad I brought it.'”
“I’m glad I brought it.”
(Did you notice that patiently listening actually worked best here?)
- For if it would help, let me describe a typical session I give today.
I listen to the client and think with the client. Thoughts I have about what to say, I hold back a bit to see where the client goes, what s/he knows already, may do already, so that s/he’ll feel safe and powerful.
I don’t steer or lead nor follow. Rather, I try to walk up together.
I don’t try to influence the session. Rather, I share my thinking and see what the client can do with that. The client stays in change. This is not since my thinking would not be OK but because the client’s thinking is.
After some time, I’ll try to add to the session, my thinking to the client’s thinking. I may add a suggestion. Not to stop the client or to have influence.
When I have an idea for a new (or old) direction, I’d rather share my thinking than my conclusion. This way the client can think about it too. Like: May I say something? I thought that you could use a little bit more self-confidence. What do you say? And then I listen and then some.
If I suggest a direction and the client can say it beautifully without effort or discharge, I didn’t help. I should wait more before talking again, think some more while listening.
Some of my regular counselors say that I “have a unique way of counseling people.” I disagree. It’s just plain RC as Harvey taught.
Counseling Leaders
But the opposite can also rob a session of its potential.
While some counselors have lots of opinions about what others say, others not so much. The latter just follow what someone says and don’t get excited about many things. The calmness is OK but if as a counselor you tend to just follow, try in your sessions to formulate your thoughts out loud and discharge until you become more “opinionated” – but stay as cool as you were. You need an opinion to add to your client’s opinion, but be relaxed about it still.
Harvey taught us that counseling works best when the client is the expert. But he did not say: “When the client is much more experienced in RC, just let them talk or cry. They know so well what they need.”
He also taught that you don’t need to search for chronic patterns – those are the things all over the client. Don’t say: I can’t get close enough to find out what the chronics are because the client won’t let me. That’s the chronic, acting like a cactus. I would say then: I was thinking: hard to trust anyone, no? Or: It seems lonely at the top. Then listen.
They may have gotten a bad habit of silencing the counselor. Let them say it, welcome their words and “bother” their isolation patterns again soon. Even if just saying what they feel: Hard to client when the counselor tries to client in your time, no? Hard for others to understand you, no? If listening is hard for your client, give them a wink to show that you think along and see and hear them.
Don’t let your expert client do all the work. Chip in. Just like with working with expert Directions like set Commitments. While the client is using these snowplows against all distress, the counselor can add to the session. If only with something like: Way to go! Good for you!
So, don’t be over-active, don’t be lazy and think all the time.
To sum it all up: Your role as counselor is not to just sit there and listen and not to just sit there and come up with brilliant Directions from brilliant insight. Rather, your role is to share your thinking with the client in such a way that the expert (the client) can come up with the best synthesis between what the two of you think so that s/he can connect with the most of the Benign Reality and can discharge the most.